All our products are made in the UK and come with a 5 year guarantee
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Delivery Information
Free UK delivery* to your room of choice throughout England, Scotland and Wales
We provide a free professional two man delivery service that will deliver your new bed to any room of your choice. This service includes the set up of your new bed or mattress in your chosen room, plus the removal and disposal of any packaging.
- We deliver most items Monday to Friday, between 9am and 6pm
- Most products can be delivered within 14 - 21 days, subject to location and availability
*Free standard UK delivery, though some remote areas restrictions apply. For these areas, an additional charge may be required, which will be highlighted at the checkout process
*Headboard only purchases will be a doorstep delivery only and are not included in our 2 man delivery service
Restricted delivery areas
The below postcode areas will be subject to a slightly longer delivery lead time, in these instances this will be highlighted and confirmed as you checkout your order.
- All CA, LA, AB, DD, IV, KW & PH areas
- PA17 – PA19
- PA19 – PA69
- PA70 – PA77
- All HS, ZE, GY, JE & BT areas
What if my order arrives damaged?
In the unlikely event that your order arrives in an unsuitable condition, please contact us immediately and if the damage has been caused in transit we will arrange a replacement as quickly as possible.
What happens if the product I ordered is not what I expected?
If, for whatever reason, you are unhappy with your purchase, please contact us within 14 days of receipt of the mattress. We will arrange for the collection of the mattress after which we will then refund you the full amount, alternatively, we can also offer you a store credit to the value of the item.
Do you deliver products outside the United Kingdom?
No, our delivery service is limited to the UK including Northern Ireland.
Delivery Times & Rates
- Free UK delivery* to your room of choice throughout England, Scotland and Wales.
- We provide a free professional two man delivery service that will deliver your purchases to your room of choice.
- We deliver most items Monday to Friday, 9am-6pm.
- On average products are delivered within 14 - 21 days.
How does the delivery process work?
- Step 1: You place your order
- Step 2: Within 48 hours of your order being placed our courier will contact you, by phone or email, to arrange a delivery date
- Step 3: Our courier will call or text you to specify a delivery time window and also provide a tracking link.
- Step 4: Your order is delivered!
- *Some restrictions apply, please visit our delivery information for more detail.
5 Year Guarantee
Here at Sealy, we have a very simple mission: to help all our customers become Deeper Sleepers
In the unlikely event of a defect in material or workmanship occurring within the 5 year guarantee period, we will arrange to repair or replace the item under complaint free of charge at our discretion. The guarantee will continue from the original date of purchase. Click here to find out more.
Made in the UK
- All our mattresses, upholstered bases and headboards are made in the UK.
- All components are tested for durability to exceed British standards
- All our Divan sets, mattresses and headboards ordered through Sealy are made to order and shipped directly from the factory.
Testing
- All our Sealy products are tested to the highest standards by Silentnight Group’s own research and development resource at Barnoldswick in Lancashire
- All components are tested for durability to exceed British standards
- All divan frames and headboards are accredited by the Forest Stewardship Council®(FSC®) FSC-C104461
- Sealy is endorsed by the Orthopaedic Advisory Board.
- Sealy is working in partnership with the British Chiropractic Association
